Class Actions

LifeLabs Privacy Class Action —

BC Action

This proposed privacy breach class action is brought against LifeLabs and associated companies on behalf of up to an estimated 5 million Canadians who reside in British Columbia, Alberta, Saskatchewan, Manitoba, NWT and Yukon, whose personal information, including highly sensitive health information, was compromised in a cyberattack.

Ontario Action

The action commenced in Ontario is being prosecuted by a different group of lawyers. If you reside in Ontario, Nunavut or provinces to the east of Ontario, you can register or seek further information at: https://www.lifelabsclassaction15m.com/.

Case Overview

Waddell Phillips has joined forces with Klein & Schonblum Associates, Sotos LLP and Hunter Litigation Chambers to launch a proposed class action in British Columbia against LifeLabs and associated companies. The action has been commenced in British Columbia for the Western Provinces. The claims allege that LifeLabs had inadequate cybersecurity, which allowed hackers to penetrate LifeLabs’ computer network, and extract the personal health information and other private information of an estimated 5 million Canadians in Western Canada. The compromised information includes medical lab test results, health card numbers, names, addresses, emails, login information, passwords, and dates of birth. The vast majority of affected individuals are in B.C., but individuals in the other provinces and territories have been affected as well.

A preliminary hearing will be held in September to determine if this action is permitted to proceed, or if it will be stayed in favour of a proposed class action being run out of Ontario by another group of lawyers.  Updates will be provided as this case progresses.

LifeLabs is one of the largest medical testing companies in the world, providing diagnostic medical testing services, including specimen collection, laboratory testing, and reporting of results to patients and health practitioners across Canada. Each year, LifeLabs performs over 112 million laboratory tests on Canadians.

Sometime prior to November 1, 2019, LifeLabs suffered a cyberattack in which hackers penetrated LifeLabs’ computer network, and extracted the personal health information and other private information of millions of Canadians, including an estimated 10 million Ontarians. After gaining access to LifeLabs’ computer network, the hackers demanded, and LifeLabs paid, an undisclosed amount of money as ransom in an attempt to secure the data. It was not until almost two months later, on December 17, 2019, that LifeLabs made a public announcement regarding the cyberattack and the resulting privacy breach.

The Proposed Class Proceeding

The proposed class action alleges that the defendants are liable for breach of privacy, breach of contract and negligence, breach of consumer protection legislation, and other wrongs.

There is no cost to you to participate in this proposed class actions. The lawyers are working on a contingency fee arrangement, and will only be paid from the proceeds of the litigation, if successful.

Contact us

If you attended at a LifeLabs facility for medical testing over the past several years, and your personal information was compromised in the recent cyberattack, you may be eligible for compensation. If you are a resident of B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba who is interested in identifying yourself as a potential member of this class action or receiving more information about it, please contact us using the contact form below, or our Vancouver-based partners Hunter Litigation Chambers here or here.

Your information will be kept strictly confidential and will be used only to communicate with you regarding this action and to assist with the prosecution of the action.

Case Overview

Waddell Phillips has joined forces with Klein & Schonblum Associates, Sotos LLP and Hunter Litigation Chambers to launch a proposed class action in British Columbia against LifeLabs and associated companies. The action has been commenced in British Columbia for the Western Provinces. The claims allege that LifeLabs had inadequate cybersecurity, which allowed hackers to penetrate LifeLabs’ computer network, and extract the personal health information and other private information of an estimated 5 million Canadians in Western Canada. The compromised information includes medical lab test results, health card numbers, names, addresses, emails, login information, passwords, and dates of birth. The vast majority of affected individuals are in B.C., but individuals in the other provinces and territories have been affected as well.

A preliminary hearing will be held in September to determine if this action is permitted to proceed, or if it will be stayed in favour of a proposed class action being run out of Ontario by another group of lawyers.  Updates will be provided as this case progresses.

LifeLabs is one of the largest medical testing companies in the world, providing diagnostic medical testing services, including specimen collection, laboratory testing, and reporting of results to patients and health practitioners across Canada. Each year, LifeLabs performs over 112 million laboratory tests on Canadians.

Sometime prior to November 1, 2019, LifeLabs suffered a cyberattack in which hackers penetrated LifeLabs’ computer network, and extracted the personal health information and other private information of millions of Canadians, including an estimated 10 million Ontarians. After gaining access to LifeLabs’ computer network, the hackers demanded, and LifeLabs paid, an undisclosed amount of money as ransom in an attempt to secure the data. It was not until almost two months later, on December 17, 2019, that LifeLabs made a public announcement regarding the cyberattack and the resulting privacy breach.

The Proposed Class Proceeding

The proposed class action alleges that the defendants are liable for breach of privacy, breach of contract and negligence, breach of consumer protection legislation, and other wrongs.

There is no cost to you to participate in this proposed class actions. The lawyers are working on a contingency fee arrangement, and will only be paid from the proceeds of the litigation, if successful.

Contact us

If you attended at a LifeLabs facility for medical testing over the past several years, and your personal information was compromised in the recent cyberattack, you may be eligible for compensation. If you are a resident of B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba who is interested in identifying yourself as a potential member of this class action or receiving more information about it, please contact us using the contact form below, or our Vancouver-based partners Hunter Litigation Chambers here or here.

Your information will be kept strictly confidential and will be used only to communicate with you regarding this action and to assist with the prosecution of the action.

The Notice of Civil Claim was issued on March 16, 2020.

We are aware that LifeLabs is sending email notices, like the one below, to individuals whose “my results” (online test results) account was breached in the cyber attack. If you have received such a notice, please contact us using the form in the “Ask a Question” tab.

We are also aware that LifeLabs is sending email notices to customers whose online appointment booking accounts were breached in the cyberattack. For more information about this notice, please contact LifeLabs directly, as indicated.

Additional updates will be posted as the class action progresses.

We review every inquiry we receive and will respond promptly to case specific inquiries.

Contact us below and we’ll respond shortly.

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