Class Actions

LifeLabs Privacy Class Action —

Ontario Action

This proposed privacy breach class action is brought against LifeLabs and associated companies on behalf of up to an estimated 10 million Canadians who reside in Eastern Canada, and whose personal information, including highly sensitive health information, was compromised in a cyberattack.

BC Action

This proposed privacy breach class action is brought against LifeLabs and associated companies on behalf of up to an estimated 5 million Canadians who reside in Western Canada, and whose personal information, including highly sensitive health information, was compromised in a cyberattack.

Case Overview

Waddell Phillips has joined forces with Klein & Schonblum Associates, Sotos LLP and Hunter Litigation Chambers to launch proposed class actions against LifeLabs and associated companies in Ontario and British Columbia. The claims allege that LifeLabs had inadequate cybersecurity, which allowed hackers to penetrate LifeLabs’ computer network, and extract the personal health information and other private information of an estimated 15 million Canadians. The compromised information includes medical lab test results, health card numbers, names, addresses, emails, login information, passwords, and dates of birth. The vast majority of affected individuals are in Ontario and B.C.

LifeLabs is one of the largest medical testing companies in the world, providing diagnostic medical testing services, including specimen collection, laboratory testing, and reporting of results to patients and health practitioners across Canada. Each year, LifeLabs performs over 112 million laboratory tests on Canadians.

Sometime prior to November 1, 2019, LifeLabs suffered a cyberattack in which hackers penetrated LifeLabs’ computer network, and extracted the personal health information and other private information of millions of Canadians, including an estimated 10 million Ontarians. After gaining access to LifeLabs’ computer network, the hackers demanded, and LifeLabs paid, an undisclosed amount of money as ransom in an attempt to secure the data. It was not until almost two months later, on December 17, 2019, that LifeLabs made a public announcement regarding the cyberattack and the resulting privacy breach.

The Proposed Class Proceeding

Our counsel team has been retained by individuals in Ontario and B.C. who have attended LifeLabs for medical testing on numerous occasions over the last ten years.

The proposed Ontario class action lawsuit is brought on behalf of individuals residing in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island or Newfoundland whose personal information was comprised. The proposed B.C. class action lawsuit is brought on behalf of individuals residing in B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba whose personal information was comprised. Both actions will claim that the defendants are liable for breach of privacy, breach of contract and negligence, among other liabilities.

There is no cost to you to participate in either of these proposed class actions. The lawyers are working on a contingency fee arrangement, and will only be paid from the proceeds of the litigation, if successful.

Contact us

If you attended at a LifeLabs facility for medical testing over the past several years, and your personal information was compromised in the recent cyberattack, you may be eligible for compensation. If you are a resident of B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba who is interested in identifying yourself as a potential member of this class action or receiving more information about it, please contact our Vancouver-based partners Hunter Litigation Chambers here or here. If you are a resident of Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island or Newfoundland, please complete our confidential online form here:

Contact

 

Your information will be kept strictly confidential and will be used only to communicate with you regarding this action and to assist with the prosecution of the action.

Case Overview

Waddell Phillips has joined forces with Klein & Schonblum Associates, Sotos LLP and Hunter Litigation Chambers to launch proposed class actions against LifeLabs and associated companies in Ontario and British Columbia. The claims allege that LifeLabs had inadequate cybersecurity, which allowed hackers to penetrate LifeLabs’ computer network, and extract the personal health information and other private information of an estimated 15 million Canadians. The compromised information includes medical lab test results, health card numbers, names, addresses, emails, login information, passwords, and dates of birth. The vast majority of affected individuals are in Ontario and B.C.

LifeLabs is one of the largest medical testing companies in the world, providing diagnostic medical testing services, including specimen collection, laboratory testing, and reporting of results to patients and health practitioners across Canada. Each year, LifeLabs performs over 112 million laboratory tests on Canadians.

Sometime prior to November 1, 2019, LifeLabs suffered a cyberattack in which hackers penetrated LifeLabs’ computer network, and extracted the personal health information and other private information of millions of Canadians, including an estimated 10 million Ontarians. After gaining access to LifeLabs’ computer network, the hackers demanded, and LifeLabs paid, an undisclosed amount of money as ransom in an attempt to secure the data. It was not until almost two months later, on December 17, 2019, that LifeLabs made a public announcement regarding the cyberattack and the resulting privacy breach.

The Proposed Class Proceeding

Our counsel team has been retained by individuals in Ontario and B.C. who have attended LifeLabs for medical testing on numerous occasions over the last ten years.

The proposed Ontario class action lawsuit is brought on behalf of individuals residing in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island or Newfoundland whose personal information was comprised. The proposed B.C. class action lawsuit is brought on behalf of individuals residing in B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba whose personal information was comprised. Both actions will claim that the defendants are liable for breach of privacy, breach of contract and negligence, among other liabilities.

There is no cost to you to participate in either of these proposed class actions. The lawyers are working on a contingency fee arrangement, and will only be paid from the proceeds of the litigation, if successful.

Contact us

If you attended at a LifeLabs facility for medical testing over the past several years, and your personal information was compromised in the recent cyberattack, you may be eligible for compensation. If you are a resident of B.C., Yukon, the Northwest Territories, Alberta, Saskatchewan or Manitoba who is interested in identifying yourself as a potential member of this class action or receiving more information about it, please contact our Vancouver-based partners Hunter Litigation Chambers here or here. If you are a resident of Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island or Newfoundland, please complete our confidential online form here:

Contact

 

Your information will be kept strictly confidential and will be used only to communicate with you regarding this action and to assist with the prosecution of the action.

The Notice of Action was issued on December 19, 2019, and a Statement of Claim was issued on January 17, 2020.

We are aware that LifeLabs is sending email notices, like the one below, to individuals whose “my results” (online test results) account was breached in the cyber attack. If you have received such a notice, please contact us using the form in the “Ask a Question” tab.

We are also aware that LifeLabs is sending email notices to customers whose online appointment booking accounts were breached in the cyberattack. For more information about this notice, please contact LifeLabs directly, as indicated.

Additional updates will be posted as the class action progresses.

We review every inquiry we receive and will respond promptly to case specific inquiries.
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